Enterprise-level Microsoft 365 has records management capabilities for licensed E5 users, so today we're asking: can organizations achieve a complete, end-to-end records management system that ensures compliance, backup and security using only these Microsoft 365 "out-of-the-box" features?
The answer lies in fully understanding your organization's requirements to remain compliant. Microsoft 365 Enterprise comes in levels E3 and E5. Both enterprise levels offer a solid foundation for basic retention and categorization needs. However, most organizations have regulations, such as financial institutions with SEC17a-4 or government agencies with federal mandates, that require more evolved security, content discovery, recovery and disposition features.
So let's see if Microsoft 365 features check your organization's compliance boxes...
This article will answer questions, such as:
This article will also...
- Differentiate and compare costs + key features of Microsoft 365 levels E3/G3 and E5/G5.*
- We'll include our cloud-based solution, Collabspace, to show the enhancements and process improvements this add-on solution brings to any M365 level for a complete and fully regulatory-compliant RM system!
While this post is meant to cover the basics, we've also created a free, downloadable Microsoft 365 RM + Collabspace Comparison Chart that lists and differentiates all these features, and more. Access it to fully review which solution (or solution pairing) is ideal for your organization's needs. We will also link a webinar session recording where our team covers all records management capabilities currently available in M365.
Which level does your organization use? At what cost?
Let's begin by asking: what enterprise level of Microsoft 365 does your organization use?
Most organizations run on the standard E3, and being mid-tier, this level has fewer RM capabilities than its E5 counterpart. While E3 provides a great foundation for retention and categorization, E5 offers more capabilities with preservation, file plan building, and disposition. This increase of capabilities comes at an increased cost.
How much is M365 per user?
Currently priced at $57 USD per user, M365 E5 is nearly double the price of E3 ($32 per user).
If your organization is already licenced for M365, you have the option of pairing the Microsoft 365 level you're already paying for with an add-on that will meet your organization's records management and compliance needs, such as Collabspace.
In terms of cost, using Collabspace alone or pairing it with your current E3 is still more cost effective for large enterprises than upgrading to E5. If you'd like to know specifics around pricing for your organization's content, please contact us.
Now that we've talked dollars, let's find out what these costs cover...
Read through the feature differentiation yourself, but here's a spoiler... we work better together!
Differentiating Key Features: Microsoft 365 E3, E5, and Collabspace
Since Microsoft 365 level E3 and E5 are often the more common solutions amongst large enterprises, we'll be looking at a few of their key RM capabilities alongside Collabspace. For the full overview of all records management features, download our Free M365 RM + Collabspace Comparison Chart below to decide what is optimal for your organization's RM program!
Securing your Content
When you need to ensure all information is properly protected and managed.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Protection needs to be configured. Pre-configuration, content is vulnerable to accidental deletion. | Protection needs to be configured. Pre-configuration, content is vulnerable to accidental deletion. | Collabspace has WORM-compliant storage so protection is on by default to avoid accidental deletion. Destruction needs to be configured. |
Managing Electronic and Physical Records
When you need to manage both electronic and physical content.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Electronic non-records only. | Electronic-only. | Fully integrated electronic and physical content management. |
Managing Content Across Systems
When you need to manage electronic content across systems.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Microsoft 365 content only. Limited social connectors. | Microsoft 365 content only. Limited social connectors. | Manages content across multiple systems through integrated connectors using a Data Lake approach. |
Managing File Plans
When you need to centrally manage hierarchical File Plan(s).
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Not available. | Single, flat-hierarchical File Plan. | Multiple, hierarchical File Plans which are individually secured and managed. There are no limitations to the number of levels that can be built out. |
Immediate Preservation
When you need to ensure content is protected immediately.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Not available. | Content is protected when Record label is applied. This takes up to 7 days to apply, and content can be deleted during this period. | All content is preserved immediately by default. With WORM-compliant storage, this is immediate insurance against accidental deletion. |
Categorization of Different Content Types
When you need to support all types of content.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Not available.
|
Supports matching text content and metadata in standard text document types (i.e. Office documents). |
Supports all text content, content metadata and non-text content formats (image, audio, video). Performs automatic OCR and audio/video transcription. |
Time and Event-based Retention
When you need to apply time and event-based retention with multiple retention stages.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Not available. | Single-stage time and event-based retention available. |
Multi-stage time and event-based retention available using visual workflow system. Supports retention logic such as multiple time periods and/or event combinations. |
Content Search & Discoverability
When you need to search all content types and all content locations.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Searches within standard text documents located within Microsoft 365. Third-party connectors to import content into mailboxes. | Searches within standard text documents located within Microsoft 365. Third-party connectors to import content into mailboxes. | Searches within all document formats across all connected content sources (including all versions). Automatically performs OCR and audio/video transcription to search within images, scanned documents, and media files. |
Content Disposition Review
When you need to take any action on completion of a disposition review.
Microsoft 365 E3/G3 |
Microsoft 365 E5/G5 | Collabspace |
Not available. | Provides CSV document with list of reviewed items, not including metadata (non-defensible). |
Support any action, including transfer and accessioning, using visual workflow system. Supports multi-stage review. Also supports non-RM users as participants of a review. |
Overview
Microsoft 365 offers great foundational records management capabilities for content retention and categorization. However, some of the features necessary for end-to-end physical and electronic content lifecycle management, and requirements needed to meet legal and regulatory standards are not fully covered. While Microsoft 365 E5 provides more capabilities than E3, a 75% cost increase is significant for a system that still lacks several key features.
Make the Most of Your Investment with Solution Pairing
By pairing Microsoft 365 E3 with Collabspace, organizations get a fully-fledged, secure and compliant records management system that is more cost-effective for large enterprises than Microsoft 365 E5 alone. In addition, end users save massive amounts of time with automatic retention and auto-categorization, search (OCR and audio/video transcription for optimized eDiscovery), and immediate preservation (that's SEVEN days more of risk aversion).
Download our Free Microsoft 365 RM + Collabspace Comparison Chart below to decide the best fit for your organization, but we're just saying.. two powerhouse solutions are better than one!
Also, check out our webinar session: Records Management in Microsoft 365: What is Has and What is Needed. It's free to access, below:
Any questions? Contact us to learn more about how Collabspace can help your organization save time and costs by automating and optimizing your records management processes.
*G3 and G5 Microsoft solutions are versions offered specifically to Government organizations.